3. Develop an Environment to Encouraged Problem Solving

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By: Michael Barbella

Managing Editor

When team members are encouraged to take advantage of external and internal continuing education opportunities, they gain new, innovative ideas to bring back to their company. These ideas can help an organization improve its productivity, efficiency and output. However, if the culture of the organization discourages input or the sharing of those ideas is not encouraged, team members won’t be inclined to contribute their solutions.

Discouraging new ideas only serves to discourage people from solving problems—problems that may be stunting the growth of a company. Therefore, in order for a company to grow and offer the most value to its customers, the organization’s leaders must help create an environment that welcomes problem solving.

For example, a team member who discovers that using a coolant would be more cost-effective and allow the machines to run more efficiently than the oil-based lubricant that has long been used in the machines should be encouraged to explore what making the transition might entail.

Supporting new ideas and problem solving demonstrates that the organization embraces suggestions for how to enhance its performance. And, over time, this behavior cultivates a culture that is confident in seeking new and different ways to help the company thrive.

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