Remote case support is increasingly critical due to COVID-19. Medical device experts need a reliable way to communicate, and show how to safely and efficiently perform procedures. Alongside the video feed, the entire surgical team receives step-by-step, role-specific digital procedure workflows and tailored instructions, allowing them to be better prepared in the moment and ensuring better patient outcomes. Informed by data, surgical teams can identify clear opportunities for improvement, improving outcomes that ultimately drive adoption and revenue gains for the device company over time.
“Travel restrictions and social distancing are impacting every area of life, and the OR is no exception,” said Jennifer Fried, CEO of ExplORer Surgical. “The medical device rep’s ability to guide the team through a complicated procedure using a robust digital toolset while being completely remote is critical right now — and we see it staying this way for the foreseeable future. Our platform goes above and beyond having a camera in the room — we’re delivering custom support for each team member, and allowing them to gather and analyze data seamlessly.”
ExplORer’s platform is cloud-based and device agnostic, making it easily accessible on existing hardware in the OR, including mobile devices, desktop monitors and TV screens. In addition to customized content for each team member in the OR, the platform collects data, allows staff to record timestamps and save annotated images, and assists in creating actionable insights to improve inefficiencies. In addition, the company’s customer success team customizes hardware kits to make set-up and video integration simple and easy to use.