Sam Brusco, Associate Editor08.09.22
Exactech has unveiled shoulder sports medicine, arthroscopy, and arthroplasty exacCoach message streams to connect surgeons and patients throughout the care journey.
The exacCoach tech is powered by the company’s Active Intelligence platform. Surgeons can use it to virtually coach patients via automated text messages from surgical prep through rehab. Detailed and encouraging information personalized to each surgeons and practice is designed to boost patient satisfaction.
One of the first adopters of the new shoulder messaging stream was the Orthopedic Institute in South Dakota. “We have received amazing feedback from our patients about the exacCoach messaging,” Jason Hurd, MD, shoulder and elbow specialist, told the press. “It has been a great, easy-to-use technology that allows us to stay connected with our patients and keep them informed.”
The technology helps properly inform patients, increase office efficiencies, reduce time spent undergoing patient management, and allow new patient visits, enrollments, and additional surgeries.
“Exactech is committed to building clinically efficacious, low friction technology offerings that create value for hospitals and surgeons,” said Sharat Kusuma, MD, Exactech chief strategy and medical officer. “Our GPS technology is evidence of this, with its capital-cost free model. We are excited that the exacCoach messaging service is another Exactech offering that shares these characteristics.”
Exactech plans to onboard additional practices and introduce automated patient enrollment options through the second half of this year.
The exacCoach tech is powered by the company’s Active Intelligence platform. Surgeons can use it to virtually coach patients via automated text messages from surgical prep through rehab. Detailed and encouraging information personalized to each surgeons and practice is designed to boost patient satisfaction.
One of the first adopters of the new shoulder messaging stream was the Orthopedic Institute in South Dakota. “We have received amazing feedback from our patients about the exacCoach messaging,” Jason Hurd, MD, shoulder and elbow specialist, told the press. “It has been a great, easy-to-use technology that allows us to stay connected with our patients and keep them informed.”
The technology helps properly inform patients, increase office efficiencies, reduce time spent undergoing patient management, and allow new patient visits, enrollments, and additional surgeries.
“Exactech is committed to building clinically efficacious, low friction technology offerings that create value for hospitals and surgeons,” said Sharat Kusuma, MD, Exactech chief strategy and medical officer. “Our GPS technology is evidence of this, with its capital-cost free model. We are excited that the exacCoach messaging service is another Exactech offering that shares these characteristics.”
Exactech plans to onboard additional practices and introduce automated patient enrollment options through the second half of this year.